Our highly qualified office staff and supervisory personnel bring hundreds of years of combined experience in all types of new residential construction plumbing systems. Contact us to let us know how we can help with your plumbing needs.
Steve has been President of Pacific Rim Plumbing since 2015. He has a “hands-on” management style, and is intricately involved in the day to day operations of Pacific Rim. Steve takes great pride in providing high quality workmanship. Under Steve’s watch, Pacific Rim Plumbing has grown over 300% while remaining profitable.
Steve completed his union apprenticeship in 1993. Steve’s career progressed through all phases of field and administrative operations, including plumber, superintendent, estimator and Vice President, to name a few.
In his spare time, Steve enjoys coaching youth sports and watching his children’s sports activities, family vacations and golf.
Donna GriffithVice President
As Vice President of Pacific Rim Plumbing, Donna juggles many tasks. Donna is detail oriented and places great emphasis on communication – managing all of the company’s projects from an office standpoint.
Prior to her role at Pacific Rim Plumbing, Donna was employed as a litigation paralegal in the Tri Valley area.
When not at the office, Donna & Steve enjoy spending quality time with their family and friends, traveling and watching their children play competitive sports.
Jim EllisonGeneral Manager/Estimator
Jim is responsible for general operations and estimating, along with some project management for our higher density and custom home projects.
Jim attended California Polytechnic University, San Luis Obispo, majoring in architecture. Since 1981 he has worked in all aspects of new construction plumbing as a plumber, foreman, plumbing systems designer for city submittal and prefabrication, estimator and general/operations manager. Jim is a licensed contractor (inactive), and an IAPMO Certified Plumbing Inspector.
Cynthia SmithAccounting/Warranty Manager
Cynthia is responsible for all Administrative Systems of Pacific Rim Plumbing, including Purchasing, Personnel, Company Policy, Financial Controls, Accounting and Administration and Management of Clerical Staff. She also manages and schedules our warranty service.
Cynthia holds a Specialized Degree from the University of California, Berkeley, in Financial Management and Construction Accounting, Administration and Management dating back to 1983, and has been a member of Pacific Rim Plumbing’s Management Staff since May 2008.
Tom GrayEstimator - Retired
Although he likes to think of himself as retired, Tom is eager to put his years of expertise estimating back to work when called upon.
Tom completed his union apprenticeship in 1973 as a Master Trade Plumber. During his apprenticeship and through 2011, Tom worked for a successful union plumbing contractor as an apprentice, journeyman plumber, foreman, superintendent, estimator, general manager and Vice President. In 2011, Tom (semi) retired and moved to Truckee with his wife, Lee. When not estimating, Tom spends his time with his wife, grown children, his granddaughter, fishing, skiing, hiking, biking and golfing.
Diana BosackiAdministrative Assistant
Diana provides administrative support to Accounting, Human Resources and Purchasing. She is responsible for tool allocation to employees, tool repairs and updating the tracking software. Diana monitors all company vehicle logs, camera surveys, and data entry of invoices/packing slips. She keeps our new hire kits current, and files daily dispatch and work orders.
Diana owned and operated a small business for 11 years. She has several years of administrative experience with commercial developers, civil engineering and accounting firms. She has been with Pacific Rim Plumbing since February 2018.
Jacob RezacPurchasing Manager
After the retirement of Rudy Wilson, Jake has taken the helm as Purchasing Manager for Pacific Rim Plumbing. He brings a new and innovative perspective to the way we buy. Jake will now be PRP’s point man for purchasing all the plumbing materials needed by our field and warehouse operations. Communicating daily with our wholesalers, distributors and suppliers, Jake is responsible for maintaining and further building the solid supplier relationships Pacific Rim Plumbing has developed over the years.
Jake started in our supply house filling orders and prefabbing valves for our field employees. He started his career in general construction, later moving to an underground plumbing company where he eventually became a foreman. In his spare time Jake enjoys the outdoors, playing golf and softball, and hitting the delta to get some surfing in.
Jose TorresWarehouse Manager
Jose oversees all warehouse employees and is directly responsible for all incoming and outgoing deliveries to and from our warehouse. He works closely with our Purchasing Manager, suppliers, Superintendents and jobsite foremen to ensure timely, complete and efficient material deliveries.
Jose spent the first 10 years of his plumbing career in the field starting as a laborer working his way up to plumber. He came to the warehouse soon after that, quickly becoming the warehouse manager. Jose has been running Pacific Rim’s warehouse operations for the last 15 years.
Jon KaiserGeneral Superintendent - Retired
Jon recently made the decision that 2021 would be the year that he would give up the stress of overseeing our field operations, and begin exploring the United States in his RV.
Jon began working with Pacific Rim Plumbing in 1995, and he was our General Superintendent for 17 years. Jon will be sorely missed, but we wish him all the best in his retirement.
Javier RodriguezGeneral Superintendent
Javier works as our General Superintendent in the Alamo Creek area, training and overseeing our foremen on larger single family, semi-custom home projects.
Javier began his career in plumbing with Pacific Rim Plumbing nearly 30 years ago as a laborer. He quickly became a plumber, foreman and then superintendent in 2004.
Victor ChavezGeneral Superintendent
Victor works closely with our General Superintendent, Jon Kaiser, overseeing our foremen on most of our East Bay projects.
Victor has 21 years of new construction plumbing experience, all of which have been with Pacific Rim Plumbing. He is a member in good standing of UA local 159.
Demetrius LeeWarranty Service Representative
Demetrius Lee is the newest member of our warranty service team. He is a graduate of the University of Wyoming in Laramie with a B.S. degree in Kinesiology. Working closely with Dino Alcantara, Demetrius and Dino make sure our warranty service & repair work is handled professionally and effectively.
Demetrius was born and raised in Berkeley, CA. He started his career in plumbing in 2016 as a service plumber’s apprentice, and has been honing his skills as a residential service plumber since then. Demetrius joined Pacific Rim Plumbing and UA Local 342 in 2020 as our newest service plumber and has enjoyed the transition to new construction service plumbing work.
Dino AlcantaraWarranty Service Representative
Dino is the other half of our warranty service team. He works closely with Alfonso Garcia to complete our warranty service & repair work quickly and efficiently.
Dino started in the plumbing trade as a service plumber in 1995. He joined Pacific Rim Plumbing in 1998, and left for several years to explore public school rehabilitation plumbing and commercial & supermarket service plumbing prior to rejoining the service team here at Pacific Rim. Dino has certifications for most tankless water heaters and piping products. Dino has won a number of awards from our homebuilders for his service work.
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